ABInBev is recruiting a Crewman to join its delivery operations team in Maseru, Lesotho.
This opportunity requires a minimum Grade 10 or equivalent qualification. Previous experience in FMCG distribution, logistics, delivery operations, or as a Crew Member/Driver Assistant is advantageous, meaning applicants without previous experience may still be considered based on the requirements provided.
The successful candidate will assist the Driver with the safe delivery and offloading of products, accurate stock handling, vehicle readiness, safety compliance and customer service.
Applications close on 21 September 2026.
Job Overview
| Job Detail | Information |
|---|---|
| Company | ABInBev |
| Position | Crewman |
| Location | Maseru, Lesotho |
| Band | XII |
| Minimum Qualification | Grade 10 or equivalent |
| Experience | Previous relevant experience is advantageous |
| Job Area | Delivery / Distribution / Logistics |
| Physical Work | Frequent lifting and manual handling |
| Closing Date | 21 September 2026 |
| Salary | Not stated |
About the Crewman Position
The key purpose of the Crewman role is to safely and efficiently assist with the delivery and offloading of products to customers.
The successful candidate will work alongside a Driver on scheduled delivery routes and help ensure products reach the correct customers safely, accurately and on time.
The role also involves checking stock against delivery documentation, preparing equipment, maintaining safety standards and providing professional customer service.
Key Responsibilities
Delivery Operations
The Crewman will:
- Accompany the Driver on all scheduled delivery routes.
- Assist with the safe and efficient delivery of products.
- Ensure deliveries are completed according to the daily route schedule.
- Maintain professional conduct when interacting with customers.
Vehicle Readiness
Before leaving the depot, the Crewman must ensure the truck is:
- Clean and road-ready.
- Equipped with the required delivery documentation.
- Equipped with a serviceable stepladder.
- Equipped with a functional trolley.
- Equipped with traffic safety cones.
- Equipped with the required Personal Protective Equipment (PPE).
Any missing equipment or vehicle-related defects must be reported immediately to the Supervisor.
Stock Handling and Delivery Compliance
The successful candidate will also:
- Follow the Delivery Checklist for every delivery.
- Verify the correct customer before offloading.
- Confirm products and quantities against delivery documents.
- Offload stock safely and accurately.
- Prevent product damage during handling and transportation.
- Immediately report shortages, damages or other discrepancies.
Attention to detail is particularly important because delivery accuracy is one of the performance measures for the position.
Health and Safety Responsibilities
Safety is an important part of the Crewman role.
Responsibilities include:
- Wearing prescribed PPE at all times.
- Making sure the truck is parked safely before deliveries begin.
- Placing traffic cones around the vehicle before offloading.
- Using the stepladder safely when accessing the vehicle.
- Following all applicable Health and Safety procedures.
- Immediately reporting unsafe conditions.
- Reporting incidents and near misses.
ABInBev lists zero safety incidents and PPE compliance among the position’s performance indicators.
Customer Service Responsibilities
The Crewman will be expected to:
- Maintain professional relationships with customers.
- Treat customers respectfully.
- Provide professional service during deliveries.
- Escalate customer concerns to the Driver or Supervisor when necessary.
Equipment and Housekeeping
Responsibilities also include:
- Keeping the truck clean throughout the working day.
- Returning equipment to designated storage areas after use.
- Reporting damaged equipment.
Minimum Qualification
Applicants need:
Grade 10 or an equivalent qualification
No diploma or university degree is listed as a minimum requirement for this position.
Is Previous Experience Required?
The vacancy lists previous experience as advantageous rather than mandatory.
The following experience would give candidates an advantage:
- FMCG distribution
- Logistics
- Delivery operations
- Previous work as a Crew Member
- Previous work as a Driver Assistant
Therefore, based on the supplied requirements, applicants who meet the Grade 10 requirement but do not have previous experience are not explicitly excluded.
First-time applicants should focus their CV on genuine transferable qualities such as reliability, physical fitness, teamwork, punctuality, safety awareness and willingness to learn.
Skills and Competencies
ABInBev identifies the following important skills:
- Communication skills
- Teamwork
- Attention to detail
- Customer focus
- Time management
- Reliability
- Physical fitness
- Problem solving
Knowledge Areas
Candidates should have or develop knowledge of:
- Delivery procedures
- Manual handling techniques
- Health and Safety procedures
- PPE requirements
- Stock verification processes
- Customer service principles
Behavioural Competencies
The role requires a:
- Safety-first approach
- Accountability
- Integrity
- Teamwork
- Customer focus
- Respect
- Adaptability
- Positive attitude
Performance Indicators
Performance in the role may be measured according to:
- Delivery accuracy
- Zero safety incidents
- PPE compliance
- Delivery Checklist compliance
- Customer satisfaction
- On-time deliveries
- Attendance and punctuality
- Compliance with company procedures
Working Conditions
Candidates should understand that this is a physically active delivery position.
Working conditions include:
- Frequent lifting and manual handling of products.
- Daily travel in delivery vehicles.
- Exposure to varying weather conditions.
- Possible overtime.
- Weekend work when required.
- Public holiday work when required.
Applicants should therefore be comfortable with physical work and flexible working arrangements.
Tools and Equipment
The position may involve using:
- Handheld Terminal (HHT)
- Delivery Checklist
- Traffic cones
- Stepladder
- Personal Protective Equipment (PPE)
- Delivery documentation
Salary
The salary or remuneration package for the ABInBev Crewman position is not stated in the supplied vacancy information.
How to Apply
Applications must be submitted online through ABInBev’s recruitment platform.
Apply for the ABInBev Crewman position
Applicants should complete the online application accurately and submit it before the closing date.
Closing Date
21 September 2026
Candidates interested in the position should apply before the vacancy reaches its stated end date.
CV Tips for ABInBev Crewman Applicants
Keep your CV focused on the practical requirements of a delivery and distribution environment. Make your Grade 10 or equivalent qualification easy to identify.
If you have previously worked as a Driver Assistant, Crew Member, General Worker, Warehouse Assistant, Delivery Assistant or in FMCG/logistics, describe the duties that relate directly to this vacancy.
Relevant experience may include loading and offloading stock, checking quantities, accompanying delivery vehicles, handling products, interacting with customers, following safety procedures or working with delivery documentation.
If you have no previous formal experience, don’t invent any. Instead, highlight genuine strengths such as being physically fit, punctual, reliable, comfortable with manual work, safety-conscious and able to work effectively in a team.
Example CV Profile
If it accurately reflects you, an entry-level applicant could adapt this:
Hardworking and reliable Grade 10-qualified job seeker with a positive attitude, strong teamwork skills and willingness to learn. Physically fit and comfortable performing manual tasks, with a strong commitment to safety, punctuality and providing respectful customer service. Able to follow instructions carefully and work effectively in a busy delivery environment.
For an experienced applicant:
Reliable delivery and logistics worker with experience supporting product deliveries, loading and offloading stock, checking quantities and maintaining safe working practices. Physically fit, customer-focused and comfortable working as part of a delivery team in a fast-paced environment.
Possible Interview Questions
Candidates preparing for an ABInBev Crewman interview could practise questions such as:
- Tell us about yourself.
- Why do you want to work for ABInBev?
- What do you understand about the Crewman position?
- Do you have previous delivery or logistics experience?
- Have you previously worked as a Driver Assistant or Crew Member?
- Are you comfortable with frequent lifting and manual handling?
- How would you ensure the correct products are delivered to a customer?
- Why is checking delivery documentation important?
- What would you do if the stock quantity did not match the delivery document?
- How would you prevent products from being damaged during offloading?
- What checks should be completed before a delivery truck leaves the depot?
- Why is PPE important?
- What would you do if required safety equipment was missing?
- Why are traffic cones important during deliveries?
- What would you do if you noticed an unsafe condition?
- How would you handle a customer complaint?
- What does good customer service mean to you?
- How would you work with a Driver during a busy delivery schedule?
- How do you work under pressure?
- Why is punctuality important in delivery operations?
- How would you help ensure deliveries are completed on time?
- Are you willing to work overtime, weekends and public holidays when required?
- How would you maintain the cleanliness of the delivery vehicle?
- What does accountability mean to you?
- Why should ABInBev select you for this Crewman position?
These are suggested preparation questions, not official ABInBev interview questions.
Frequently Asked Questions
Where is the job located?
The Crewman position is based in Maseru, Lesotho.
What qualification is required?
Applicants need at least Grade 10 or an equivalent qualification.
Is previous work experience compulsory?
The advert describes previous FMCG distribution, logistics, delivery operations, Crew Member or Driver Assistant experience as advantageous, rather than mandatory.
Can I apply without experience?
Based on the supplied requirements, previous experience is not listed as compulsory. Applicants who otherwise meet the requirements may therefore apply.
Is the work physically demanding?
Yes. The position involves frequent lifting and manual handling of products.
Will I have to travel?
Yes. The working conditions include daily travel with delivery vehicles.
Will I have to work weekends?
Candidates must be willing to work overtime, weekends and public holidays as required.
Do I need a driver’s licence?
A driver’s licence is not listed as a minimum requirement for the Crewman position.
What is the salary?
The salary is not stated in the supplied vacancy.
How do I apply?
Submit your application through the official ABInBev Crewman application page.
When is the closing date?
The stated end date is 21 September 2026.